COVID-19 Procedures Update
December 23, 2020
Dear Valued Customer,
Our team and operation is very pleased and committed to continue to serve you. We feel privileged that we have been able to continue to serve our customers without interruption during extraordinary and uncertain times.
Your safety is extremely important to us. We are following safety precautions including frequent hand washing, hand-sanitizing, mask wearing, and physical distancing.
At this time and in order to assist those who need to self-isolate, we strive to deliver all orders within Calgary and a number of communities south of Calgary, using our own drivers. This reduces the number of people handling the products and packages, and reduces possible shipping delays.
In order to assist you during this difficult time, we will be delivering all orders for Calgary (south), Okotoks, High River and Nanton at no delivery charge. This offer may end at any time.
All other orders will still be shipped using other carriers, and due to the increase in the demand for shipping services please be advised that there may be a delay in shipping times once your order leaves our warehouse. Unless we deliver the order via our own delivery drivers in the Calgary area, unfortunately any possible delay while your order is in transit with Canada Post or any other courier service is beyond our control. We may contact you to discuss the best possible shipping scenario on an order-by-order basis, prior to shipping out your order.
Please take good care of yourselves, while we are taking good care of ourselves.
Sending you all love, gratitude and wishing you good health.
President & CEO